Legal & Policies

Terms of Service


Introduction

Vendor Company reserves the right to decline any of the provided support services to any user, without reasoning.The following legal documents are an agreement between Vendor Company (hereinafter, "us", "we", “our”, "vendor.company") and you ("the customer", "the user", "you" or "your"). The following legal documents sets forth the general terms of service and policies of your use of the products and services made available by Vendor Company and of any of the websites managed by Vendor Company.

Disclaimer

All material and products provided on Vendor Company's websites are provided on an 'as is' basis. We do not make warranties, expressed or implied, and hereby disclaims and negates all other warranties including, but not limited to, implied warranties or conditions of merchantability, fitness for a particular purpose or non-infringement of intellectual property or other violation of rights. Further, Vendor Company is not liable for any damages or other issues caused by the use of their material and products, nor are they liable for any third-party websites or services using said material and products.

Limitations

In no event shall Vendor Company or its suppliers be liable for any damages arising out of the use or inability to use the materials on Vendor Company's websites, even if Vendor Company or a Vendor Company authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


1. Accepting These Terms

This document and the other documents that we reference below make up our Terms of Service (“Terms” for short).

The Terms are a legally binding contract between you and Vendor Company. We refer to Vendor Company and all of its subsidiaries collectively as “Vendor Company”.

This contract sets out your rights and responsibilities when you use Vendor Company and the other services provided by Vendor Company (we’ll refer to all of these collectively as our “Services”), so please read it carefully. By using any of our Services (even just browsing one of our websites), you’re agreeing to the Terms. If you don’t agree with the Terms, you may not use our Services.


2. Your Use of Our Services

License to Use Our Services. We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services—subject to the Terms and the following restrictions in particular:

A. Don’t Use Our Services to Break the Law. You agree that you will not violate any laws in connection with your use of our Products or Services. This includes any local, state, federal, and international laws that may apply to you. You must comply with our Sanctions Policy, and you may not engage in fraud (including false claims or infringement notices), theft, anti-competitive conduct, threatening conduct, or any other unlawful acts or crimes against Vendor Company, another user, or a third party.

B. Don’t Steal Our Stuff. You agree not to crawl, scrape, or spider any page of the Services or to reverse engineer or attempt to obtain the source code of the Services.

C. Don’t Try to Harm Our Systems. You agree not to interfere with or try to disrupt our Services, for example by distributing a virus or other harmful computer code.

D. Follow Our Trademark Policy. The name "Vendor Company" and the other Vendor marks, phrases, logos, and designs that we use in connection with our Services (the Vendor Company Trademarks), are trademarks, service marks, or trade dress of Vendor Company in the US. If you’d like to use our trademarks, please follow our Trademark Policy.

E. Share Your Ideas. We love your suggestions and ideas! They can help us improve your experience and our Services. Any unsolicited ideas or other materials you submit to Vendor Company are considered non-confidential and non-proprietary to you. You grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.


3. Warranties and Limitation of Liability

Physical Items You Purchase. You understand that Vendor Company does not manufacture, store, or inspect any of the physical items sold through our Services.

Digital Items You Purchase. You understand that our digital items are created/licensed, and inspected before public release. The customer is responsible for downloading and storing digital items, Vendor Company is not responsible for lost digital items.

Content You Access. You may come across materials that you find offensive or inappropriate while using our Services. We make our products and services available for diverse age groups.

Third-Party Services. Our Services may contain links to third-party websites or services that we don’t own or control (for example, links to Facebook, Twitter, and Pinterest). You may also need to use a third party’s product or service in order to use some of our Services (like a compatible mobile device to use our mobile apps). When you access these third-party services, you do so at your own risk. The third parties may require you to accept their own terms of use. Vendor Company is not a party to those agreements; they are solely between you and the third party.

Gift Cards and Promotions. You acknowledge that Vendor Company does not make any warranties with respect to your Gift Card balance and is not responsible for any unauthorized access to, or alteration, theft, or destruction of a Gift Card or Gift Card code that results from any action by you or a third party. You also acknowledge that we may suspend or prohibit use of your Gift Card if your Gift Card or Gift Card code has been reported lost or stolen, or if we believe your Gift Card balance is being used suspiciously, fraudulently, or in an otherwise unauthorized manner. If your Gift Card code stops working, your only remedy is for us to issue you a replacement Gift Card code. By participating in a special offer or promotion, you agree that you may not later claim that the rules of that special offer or promotion were ambiguous.

WARRANTIES. VENDOR COMPANY IS DEDICATED TO MAKING OUR SERVICES THE BEST THEY CAN BE, BUT WE’RE NOT PERFECT AND SOMETIMES THINGS CAN GO WRONG. YOU UNDERSTAND THAT OUR SERVICES ARE PROVIDED “AS IS” AND WITHOUT ANY KIND OF WARRANTY (EXPRESS OR IMPLIED). WE ARE EXPRESSLY DISCLAIMING ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY WARRANTIES IMPLIED BY A COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE.WE DO NOT GUARANTEE THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) THE SERVICES WILL BE FREE OF VIRUSES OR OTHER HARMFUL MATERIALS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR EXPECTATIONS. YOU USE THE SERVICES SOLELY AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.LIABILITY LIMITS. TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER VENDOR COMPANY, NOR OUR EMPLOYEES OR DIRECTORS SHALL BE LIABLE TO YOU FOR ANY LOST PROFITS OR REVENUES, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS. IN NO EVENT SHALL VENDOR COMPANY’S AGGREGATE LIABILITY FOR ANY DAMAGES EXCEED THE GREATER OF ONE HUNDRED ($100) US DOLLARS (USD) OR THE AMOUNT YOU PAID VENDOR COMPANY IN THE PAST TWELVE MONTHS. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.


4. Return/Refund Policy

Physical Items. Any physical product (not including printed items) can be returned up to 14 days after the product has begun shipment. Please note: it can take up to 25 days for an item to reach us once you return it. Once the item is received, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.

Printed Items. No refunds, returns, or exchanges are provided for any printed items. Printed Items include; clothing, hats, stickers, phone cases, etc.

Digital Items. No refunds are provided for any of our digital items. Once you have access your digital download, you no longer have the right to request a refund. Digital Items include; template files, gambling scripts, graphics, etc. Please note that digital items may take up to 24 hours to be delivered.

Virtual Items. We provide refunds on specific virtual items. If the virtual item(s) you purchased are untouched and clearly not utilized you have 2 days to request a refund. After the refund has begun processing, your virtual item(s) will be revoked. Virtual Items include; crate keys, ranks, virtual goods, etc.

Gift Cards and Promotions. You acknowledge that Vendor Company does not make any warranties with respect to your Gift Card balance and is not responsible for any unauthorized access to, or alteration, theft, or destruction of a Gift Card or Gift Card code that results from any action by you or a third party. You also acknowledge that we may suspend or prohibit use of your Gift Card if your Gift Card or Gift Card code has been reported lost or stolen, or if we believe your Gift Card balance is being used suspiciously, fraudulently, or in an otherwise unauthorized manner. If your Gift Card code stops working, your only remedy is for us to issue you a replacement Gift Card code. By participating in a special offer or promotion, you agree that you may not later claim that the rules of that special offer or promotion were ambiguous.

Damages and Issues. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Starting a Return. To start a return, you can submit a request on our order management portal. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Accepted Returns. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.


5. Disputes

If you’re upset with us, let us know, and hopefully we can resolve your issue. But if we can’t, then these rules will govern any legal dispute involving our Services:

A. Governing Law. The Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws rules, and the laws of the United States of America. These laws will apply no matter where in the world you live, but if you live outside of the United States, you may be entitled to the protection of the mandatory consumer protection provisions of your local consumer protection law.

B. Arbitration. You and Vendor Company agree that any dispute or claim arising from or relating to the Terms shall be finally settled by final and binding arbitration, using the English language, administered by the American Arbitration Association (the “AAA”) under its Consumer Arbitration Rules (the "AAA Rules") then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms you can find the AAA Rules here), unless otherwise required by law. **Arbitration, including threshold questions of arbitrability of the dispute, will be handled by a sole arbitrator in accordance with those rules. Judgment on the arbitration award may be entered in any court that has jurisdiction.

D. Forum. We’re based in Delaware, so any legal action against Vendor Company related to our Services must be filed and take place in Delaware. For all actions under the AAA Rules, the proceedings may be filed where your residence is, or in Delaware, and any in-person hearings will be conducted at a location which is reasonably convenient to both parties taking into account their ability to travel and other pertinent circumstances. For any actions not subject to arbitration or mediation, you and Vendor Company agree to submit to the personal jurisdiction of a state or federal court located in Delaware.

E. Government Exception. If you are a government agent or entity in the United States using the Services in your official capacity, and you are legally unable to agree to the clauses in this section, then those clauses do not apply to you. In that case, the Terms and any action related to the Terms will be governed by the laws of the United States (without reference to conflict of laws) and, in the absence of federal law and to the extent permitted under federal law, the laws of the State of Delaware.

F. Modifications. If we make any changes to this “Disputes” section after the date you last accepted the Terms, those changes will not apply to any claims filed in a legal proceeding against Vendor Company prior to the date the changes became effective. Vendor Company will notify you of substantive changes to the “Disputes” section at least 7 days prior to the date the change will become effective. If you do not agree to the modified terms, you may send Vendor Company a written notification (including email). By rejecting a modified term, you agree to arbitrate any disputes between you and Vendor Company in accordance with the provisions of this “Disputes” section as of the date you last accepted the Terms, including any changes made prior to your rejection. If you recontinue utilizing Vendor Company's Products or Services, you agree to be bound by the current version of the Terms.


6. Ownership & Reselling Policy

Physical and Printed Items. All physical items can be resold without permission from Vendor Company. For printed items we are entitled to the copyright of the design. As long as you are not claiming the design as your own, you are permitted to resell any of our printed items.

Digital and Virtual Items. All non-exclusive digital and virtual items sold by Vendor Company are not under your ownership after purchase. You cannot resell, leak, or claim our non-exclusive digital and virtual products as your own.

If you are reselling a physical product, you cannot do so in a non-exclusive manner. We do not allow for replicating our items and selling it as your own.

If you are interested in reselling a digital item, we require you to contact us before you start reselling the digital item. Direct reselling is not permitted under any circumstance.

If you are interested in reselling a physical or printed item, you may want to consider joining our affiliate program.


7. Changes/Modifications

We may update these Terms from time to time. If we believe that the changes are material, we’ll definitely let you know by posting the changes through the Services and/or sending you an email or message about the changes. That way you can decide whether you want to continue using the Services. Changes will be effective upon the posting of the changes unless otherwise specified. You are responsible for reviewing and becoming familiar with any changes. Your use of the Services following the changes constitutes your acceptance of the updated Terms.

We may update these Terms from time to time. If we believe that the changes are material, we’ll definitely let you know by posting the changes through the Services and/or sending you an email or message about the changes. That way you can decide whether you want to continue using the Services. Changes will be effective upon the posting of the changes unless otherwise specified. You are responsible for reviewing and becoming familiar with any changes. Your use of the Services following the changes constitutes your acceptance of the updated Terms.

Privacy Policy


Introduction

It is Vendor Company's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to all of the websites listed on this page. We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Vendor Company collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Vendor Company's purpose in collecting non-personally identifying information is to better understand how Vendor Company's visitors use its website. From time to time, Vendor Company may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its websites.

Vendor Company also collects potentially personally-identifying information like Internet Protocol (IP) addresses for security purposes. Vendor Company only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Minors

Our websites are not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us immediately so we can remove that information.

Gathering of Personally-Identifying Information

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Vendor Company uses cookies to help identify and track visitors, their usage of Vendor Company, and their website access preferences. Vendor Company visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Vendor Company's websites, with the drawback that certain features of Vendor Company's websites may not function properly without the aid of cookies.

By continuing to navigate our website(s) without changing your cookie settings, you hereby acknowledge and agree to Vendor Company's use of cookies.

Affiliate Disclaimer


Introduction

Welcome to Vendor Company, an ecommerce and blog holding company committed to providing valuable content and quality products. In order to support the maintenance and growth of our platform, we engage in affiliate marketing. This disclosure page is designed to inform our visitors and customers about our affiliate relationships and how they may impact the content and recommendations on our websites.

What is Affiliate Marketing?

Affiliate marketing is a collaborative effort between Vendor Company and various companies whose products or services we believe in and endorse. We may earn a commission when you make a purchase through the links provided on our websites. These commissions help us sustain and improve the quality of our content and services.

How Affiliate Links Work

When you click on an affiliate link on Vendor Company's websites and make a purchase, a tracking cookie is placed in your browser. This cookie contains information that allows the affiliate partner to recognize that the sale originated from our referral. As a result, we earn a commission on the sale without any additional cost to you.

Our Commitment to Transparency

Vendor Company is dedicated to transparency, integrity, and providing the best possible experience for our users. We only promote products and services that we genuinely believe in, and our recommendations are based on thorough research and evaluation.

Please note that our affiliate relationships do not influence the content, reviews, or recommendations on our websites. We are committed to providing honest and unbiased information to help you make informed decisions.

Affiliate Partnerships and Compensation

While Vendor Company may receive compensation for purchases made through affiliate links, it is essential to understand that not all links on our websites are affiliate links. We strive to provide a diverse range of products and services, including those that are not part of our affiliate partnerships.

The compensation received through affiliate marketing plays a crucial role in supporting Vendor Company and allows us to continue delivering valuable content, maintaining our platform, and exploring new opportunities for growth.

Your Support Matters

By using the affiliate links on Vendor Company's websites, you are contributing to the sustainability and growth of our platform. We appreciate your support, and we remain committed to delivering high-quality content and recommendations.

If you have any questions or concerns about our affiliate relationships, please feel free to contact us.

Thank you for being a valued part of the Vendor Company community!

Content Disclaimer


Introduction

Welcome to Vendor Company, your trusted source for ecommerce and blog content. Before you explore our platform, please take a moment to read and understand the following content disclaimer:

1. General Information

The content on Vendor Company is provided for general informational purposes only. It is not intended as professional advice and should not be considered as such.

2. Accuracy and Timeliness

We strive to ensure that the information on our platform is accurate and up-to-date. However, we do not guarantee the completeness, accuracy, reliability, suitability, or availability of any information, products, services, or related graphics.

3. Changes and Updates

The content on Vendor Company may be subject to change without notice. We reserve the right to modify, update, or remove content at any time.

4. Third-Party Links

Vendor Company may contain links to third-party websites for additional information or resources. These links are provided for your convenience, and we do not endorse the content or practices of these third-party sites. We are not responsible for the content or availability of any linked site.

5. User Responsibility

The use of any information or materials on Vendor Company is at your own risk. It is your responsibility to ensure that any products, services, or information available through our platform meet your specific requirements.

6. Professional Advice

If you require specific advice in relation to any legal, financial, medical, or other professional matter, please consult with a qualified professional in the relevant field.

7. Comments and User-Generated Content

Vendor Company may feature comments and user-generated content. The views expressed in such content are the opinions of the individuals providing them and do not necessarily reflect the views of Vendor Company.

8. Affiliate Relationships

Vendor Company participates in affiliate marketing programs. Our recommendations and reviews may include affiliate links, and we may earn a commission if you make a purchase through these links. This does not affect the content, reviews, or recommendations provided. To learn more please refer to our Affiliate Disclaimer.

9. Content Diversity

Vendor Company aims to offer a diverse range of content, including different perspectives and opinions. The inclusion of specific content does not imply endorsement or agreement with the views expressed.

By using Vendor Company, you agree to this content disclaimer. If you have any questions or concerns, please contact us.

Shipping Policy


Introduction

Welcome to Vendor Company, your go-to destination for quality ecommerce products. This Shipping Policy outlines important information about the shipment of products ordered through our platform. By making a purchase on Vendor Company, you agree to comply with the terms and conditions outlined below:

1. Order Processing

All orders are processed within 3 business days (excluding weekends and holidays) after payment verification. We strive to fulfill orders promptly to ensure timely delivery to our customers.

2. Shipping Methods

Vendor Company offers various shipping methods, including standard and expedited options. The available shipping methods and associated costs are displayed at the checkout. Customers can choose the preferred shipping option based on their delivery time preferences.

3. Shipping Locations

Vendor Company currently ships to addresses within [List of Countries or Regions]. If your location is not listed, please contact our customer service for assistance.

4. Shipping Costs

Shipping costs are calculated based on the selected shipping method, the destination of the order, and the total weight of the package. The shipping cost will be displayed during the checkout process.

5. Tracking Information

Once your order is shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the status and location of your package in real-time. Please note that it may take some time for tracking information to become available.

6. Estimated Delivery Times

Estimated delivery times vary depending on the shipping method selected and the destination. These estimates are provided during the checkout process and are based on standard shipping conditions. Actual delivery times may vary due to external factors such as weather, customs processing, or other unforeseen circumstances.

7. Delays and Issues

Vendor Company is not responsible for delays caused by circumstances beyond our control, including but not limited to natural disasters, customs delays, or carrier issues. We will, however, make every effort to communicate any potential delays to our customers.

8. International Shipping

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their respective countries. Vendor Company is not responsible for any additional charges incurred during the customs clearance process.

9. Shipping Restrictions

Certain products may have shipping restrictions due to legal or logistical reasons. Please check the product page for any specific shipping restrictions.

If you have any questions or concerns about our shipping policy, please contact our customer service team.
Thank you for choosing Vendor Company. We appreciate your trust, and we're committed to providing you with a seamless shopping experience.

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